Returns & Exchanges
At Disc Jockey Music Store, we want you to be completely satisfied with your gear. If your purchase doesn't hit the right note, you can return most items in their original packaging within 30 days of delivery.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Secure Your Gear
Carefully pack the equipment in its original manufacturer packaging, ensuring all cables, manuals, and accessories are included to avoid restocking fees.
Label and Ship
Affix the provided prepaid shipping label to the outside of the box and drop it off at any authorized carrier location.
Quality Inspection and Refund
Once our technicians verify the condition of the returned gear, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing